Courses

Describe VoIP components and technologies


  • Describe the process of voice packetization
  • Describe RTP and RTCP
  • Describe the function of and differences between codecs
  • Describe H.323, MGCP, SIP, and SCCP signalling protocols

Describe and configure gateways, voice ports, and dial peers to connect to the PSTN and service provider networks


  • Describe the function and application of a dial plan
  • Describe the function and application of voice Gateways
  • Describe the function and application of voice ports in a Gateway
  • Describe the function and operation of call-legs
  • Describe and configure voice dial peers
  • Describe the differences between PSTN and Internet Telephony Service Provider circuits

 

Describe and configure a Cisco network to support VoIP


  • Describe the purpose of VLANs in a VoIP environment
  • Describe the environmental considerations to support VoIP
  • Configure switched infrastructure to support voice and data VLANs
  • Describe the purpose and operation of PoE
  • Identify the factors that impact voice quality
  • Describe how QoS addresses voice quality issues
  • Identify where QoS is deployed in the UC infrastructure

Implement UC500 using Cisco Configuration Assistant


  • Describe the function and operation of Cisco Configuration Assistant
  • Configure UC500 device parameters
  • Configure UC500 network parameters
  • Configure UC500 dial plan and voicemail parameters
  • Configure UC500 SIP trunk parameters
  • Configure UC500 voice system features
  • Configure UC500 user parameters

 
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